Booking policy
To confirm a booking a deposit of 30% is required. In case of direct bank transfer, he guest is allowed two (2) business days to complete the bank transaction of the deposit. Guests are kindly requested to email transaction documents at info@villaelia.gr using the Bookind ID as email subject. If failed to provide proof of transfer, the booking will be considered cancelled and the availability of the apartment(s) on the selected dates will re-open.
Cancelation policy
The deposit is refundable, on standard rates, only if the reservation is cancelled at least three (3) weeks before the arrival date. If a booking is cancelled in less than three (3) weeks before the arrival date the deposit will be charged as cancellation fee. If a booking is cancelled in less than one (1) week before the arrival date or in case of no-show, the full amount of the booking will be charged as cancellation fee.
On Non-Refundable rates, the deposit will be charged as cancellation fee.
Genaral policy
- The guests are responsible for any potential damage to the property.
- Check out until 11:00am | Check in from 15:00pm
- Children of all ages are welcome.
- Children at the age of 16 and above are considered adults.
- Children under the age of 2 are accommodated free of charge.
- There is capacity for cribs in some apartments and suites.
- There’s no capacity for extra beds.
- Parties/events are not allowed.
- Pets are not allowed.